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Use Live Stream Management in the social.plus Console to create, review, and monitor room-based live streams. This page covers the current room-based live stream system, including direct streams, co-streams, product tagging, broadcast status, and moderation review.
This is the current live stream management system. Streams created before migration remain available in Live Stream Management (Legacy).

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Dashboard overview

The live stream dashboard lists room-based streams created after migration to the room-based architecture. Live Stream Management Dashboard
Live Stream Management shows room-based live streams. For accounts still using legacy streams, streams created before migration remain available under Live Stream Management (Legacy).
Use the broadcast status filter at the top of the dashboard to find streams by state.

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Quick start

1

Navigate to live streams

Go to Console > Live stream > Live stream from the left sidebar navigation.
2

Create a new stream

Click Create live stream in the top-right corner.
3

Enter stream details

Add the title, optional description, and optional thumbnail.
4

Enable live chat (optional)

Turn on Enable Live Chat to let viewers send messages during the broadcast.
5

Publish

Review the details and click Create live stream.

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Create a live stream

To create a new live stream, click Create live stream from the dashboard. Streams created from the Console are configured as direct streams. Advanced live features, such as co-streaming, are available when starting a stream from your app with the SDK or API. Create Live Stream Form

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Stream details

Streams created from the Console are always configured as direct streams. To create co-streams or access advanced live features, start the stream from your application using the SDK or API.

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Live chat

Turn on Enable Live Chat in the create form to let viewers send messages during the broadcast. The chat becomes available once the live stream starts and has a post attached.
Live chat is off by default. Enable it before creating the stream so viewers can participate in real time once the broadcast goes live.

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Live stream types

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View stream details

Click any stream row to open the stream detail page. Live Stream Detail View The detail page includes stream information, feed details, broadcast information, and moderation results.

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Stream actions

  • Edit stream: Update the title, description, and thumbnail.
  • Delete stream: Permanently remove the stream.
  • Copy stream ID: Copy the unique stream identifier.
Deleting a stream is permanent. Associated data, including recordings and moderation history, is removed.

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Broadcast status

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Content moderation

Live streams are automatically reviewed by AI content moderation. Results appear in the dashboard and stream detail page.
Prioritize red-flagged streams first because they indicate critical content that may violate community guidelines or require immediate action.

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Product tagging

Live streams support product tagging for shoppable live commerce experiences. The Products tagged column shows how many products are associated with each stream.

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Best practices

  • Use descriptive titles: Help viewers find and understand your stream content.
  • Upload thumbnails: Use a 1280x720 image when possible.
  • Add descriptions: Provide context about what viewers can expect.
  • Plan ahead: Create streams in advance and share details before going live.
  • Monitor broadcast status: Keep the Console open during live events.
  • Review moderation flags: Check flagged streams promptly and take appropriate action.
  • Use status filters: Filter by broadcast status to find active or problematic streams.
  • Track terminated streams: Investigate terminated streams to understand policy violations.
  • Tag before going live: Ensure products are tagged before the broadcast starts.
  • Limit product count: Focus on featured items rather than overwhelming viewers.
  • Update tags post-stream: Keep product associations current for replay viewers.

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Troubleshooting

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Use cases

Live Shopping Events

Create direct streams with tagged products for real-time shopping experiences during broadcasts.

Interactive Co-Streams

Enable multiple participants to broadcast together for interviews, panels, or collaborative content.

Content Moderation Review

Monitor AI moderation results across all streams to maintain community safety standards.

Event Broadcasting

Set up and manage scheduled live stream events with preconfigured titles, descriptions, and thumbnails.

Live Stream Moderation

Review and manage content moderation for live stream broadcasts.

Live Stream (Legacy)

Manage legacy live streams created before migration to room-based architecture.

Product Catalogue

Manage products available for tagging in live streams.