social.plus Portal
Application Management
Comprehensive guide to creating, configuring, and managing social.plus applications through the portal, including regional deployment and organizational settings.
Application Management
The social.plus Portal provides comprehensive application management capabilities, allowing you to create, configure, and manage up to 50 social.plus applications per organization with regional deployment options and advanced organizational controls.Application Management is accessible through the social.plus Portal at portal.amity.co. Each organization can manage up to 50 applications with dedicated regional configurations.
Overview
Application Creation
Create new social.plus applications with regional configuration
Application Configuration
Configure settings, API keys, and integration parameters
Multi-Region Deployment
Deploy applications across multiple geographic regions
Application Analytics
Monitor performance, usage, and health metrics
Accessing Application Management
1
Portal Login
Log in to the social.plus Portal using your preferred authentication method:
- Email and password
- Google SSO
- SAML SSO (Enterprise)
2
Navigate to Applications
Access “My Applications” from the main navigation menu
3
Application Dashboard
View all applications with filtering, sorting, and search capabilities
Creating Applications
Application Creation Process
1
Initiate Creation
Click “Create Application” button at the top-right of the applications page
2
Configure Basic Settings
Provide application name and description
3
Select Region
Choose the geographic region for deployment and data storage
4
Review and Confirm
Review settings and confirm application creation
Application Configuration
Basic Information
Basic Information
Required Fields:
- Application Name: Unique identifier for your application
- Description: Brief description of the application purpose
- Environment: Development, Staging, or Production
- Application Type: Social, Chat, or Combined
Regional Selection
Regional Selection
Available Regions:Region Selection Guidelines:
- US East: Virginia, USA (us-east-1)
- US West: California, USA (us-west-1)
- Europe: Ireland (eu-west-1)
- Singapore: Asia Pacific (ap-southeast-1)
- Indonesia: Jakarta (ap-southeast-3)
Important: Region selection is permanent and cannot be changed after application creation. Choose carefully based on your user base location.
- Choose regions closest to your primary user base
- Consider data residency requirements
- Evaluate latency and performance needs
- Review compliance and regulatory requirements
Advanced Configuration
Advanced Configuration
Optional Settings:
- Custom Domain: Configure custom domain for your application
- SSL Certificates: Upload or configure SSL certificates
- Webhook Endpoints: Set up webhook URLs for real-time events
- Rate Limiting: Configure API rate limits and quotas
- API key restrictions
- IP whitelisting
- CORS configuration
- Authentication methods
Managing Applications
Application Overview
The Application Management dashboard provides:Application List
- View all applications in your organization
- Search by App ID or Name
- Filter by Plan and Region
- Sort by various criteria
Quick Actions
- Edit application settings
- Generate API keys
- Access console
- View analytics
Status Monitoring
- Application health status
- Real-time usage metrics
- Error rate monitoring
- Performance indicators
Management Tools
- Bulk operations
- Export configurations
- Backup settings
- Migration tools
Search and Filtering
Search Functionality
Search Functionality
Search Options:
- Search by Application Name
- Search by App ID
- Search by Description
- Full-text search across all fields
- Use partial matches for broad searches
- Combine with filters for precise results
- Save frequent searches as bookmarks
- Use wildcards for pattern matching
Filtering Options
Filtering Options
Available Filters:
- Plan Type: Starter, Professional, Business, Enterprise
- Region: US, Europe, Singapore, Indonesia
- Status: Active, Inactive, Suspended
- Environment: Development, Staging, Production
- Created Date: Date range filtering
- Last Modified: Recent activity filtering
Sorting Options
Sorting Options
Sort Criteria:
- Application Name (A-Z, Z-A)
- Creation Date (Newest, Oldest)
- Last Modified (Recent, Oldest)
- Status (Active first, Inactive first)
- Usage (High to Low, Low to High)
Regional Deployment
Geographic Regions
North America
North America
US East (Virginia)
- Primary region for North American users
- Low latency for East Coast users
- High availability and redundancy
- Compliance: SOC 2, GDPR
- Optimal for West Coast users
- Pacific timezone alignment
- Reduced latency for Asia-Pacific
- Same compliance standards
Europe
Europe
EU West (Ireland)
- GDPR-compliant data processing
- European data residency
- Multi-language support
- High availability across EU
- Compliance: GDPR, SOC 2, ISO 27001
Asia Pacific
Asia Pacific
Singapore (Southeast Asia)
- Regional hub for APAC
- Low latency for Southeast Asia
- Multi-currency support
- Local compliance standards
- Dedicated Indonesian infrastructure
- Local data residency
- Indonesian language support
- Regional compliance
Application Settings
API Key Management
API Key Generation
API Key Generation
Creating API Keys:
- Generate secure API keys for each environment
- Set appropriate permissions and scopes
- Configure expiration dates and rotation
- Implement key usage monitoring
Security Best Practices
Security Best Practices
API Key Security:
- Store keys securely in environment variables
- Use different keys for different environments
- Implement key rotation policies
- Monitor key usage and detect anomalies
- Restrict key permissions to minimum required
- IP whitelisting for production keys
- Rate limiting per key
- Audit logging for key usage
- Automatic key revocation on suspicious activity
Integration Examples
Integration Examples
SDK Integration:REST API Usage:
Monitoring and Analytics
Application Health
- Uptime monitoring
- Response time tracking
- Error rate analysis
- Resource utilization
Usage Analytics
- Monthly Active Users (MAU)
- API request volume
- Feature utilization
- User engagement metrics
Performance Metrics
- API response times
- Database query performance
- CDN cache hit rates
- Network latency measurements
Security Monitoring
- Authentication attempts
- API key usage patterns
- Suspicious activity detection
- Compliance audit trails
Best Practices
Application Naming
Application Naming
Naming Conventions:
- Use descriptive, meaningful names
- Include environment identifiers (dev, staging, prod)
- Follow organizational naming standards
- Avoid special characters and spaces
- Keep names concise but informative
myapp-production-usinternal-chat-stagingcommunity-platform-eu
Environment Management
Environment Management
Environment Strategy:
- Separate applications for dev/staging/production
- Use consistent configuration across environments
- Implement proper promotion workflows
- Maintain environment-specific API keys
- Document environment differences
- Use infrastructure-as-code tools
- Maintain configuration version control
- Implement automated deployment pipelines
- Test configurations in staging environments
Security Management
Security Management
Security Best Practices:
- Regular API key rotation
- Implement least-privilege access
- Monitor and audit all activities
- Use secure communication channels
- Keep security patches up to date
- Understand data residency requirements
- Implement proper data retention policies
- Maintain audit trails
- Regular security assessments
- Staff security training
Troubleshooting
Common Issues
Common Issues
Application Creation Problems:
- Region selection errors
- Name conflicts
- Quota exceeded
- Permission issues
- Verify available regions
- Use unique application names
- Check organizational limits
- Confirm account permissions
Performance Issues
Performance Issues
Latency Problems:
- Check selected region vs. user location
- Monitor network connectivity
- Analyze API response times
- Review CDN configuration
- Monitor API usage patterns
- Implement request batching
- Use appropriate caching strategies
- Contact support for limit increases
Integration Issues
Integration Issues
API Key Problems:
- Verify key validity and permissions
- Check environment configuration
- Confirm proper header formatting
- Monitor key usage limits
- Verify endpoint availability
- Check signature validation
- Review error logs
- Test with webhook debugging tools
For additional support with application management, consult our comprehensive documentation or contact our support team through the portal.