Overview
Analytics & Moderation
Comprehensive tools for monitoring, managing, and moderating your social.plus applications
Analytics & Moderation
Monitor your community’s health, moderate content effectively, and manage your Social+ applications with powerful administrative tools. This section covers three essential areas for application management and community safety.social.plus Console
Administrative dashboard for monitoring and moderating your Social+ applications
APIs & Services
Server-to-server APIs for programmatic administration and moderation
social.plus Portal
Application lifecycle management, billing, and organizational settings
Key Capabilities
Community Moderation
- Content Moderation: Review, approve, and manage user-generated content
- User Management: Handle user behavior, roles, and access controls
- AI-Powered Tools: Automated content filtering and detection
- Reporting Systems: Comprehensive flagging and review workflows
Analytics & Insights
- User Activity: Track engagement, participation, and growth metrics
- Content Analytics: Monitor post performance, interactions, and trends
- Moderation Reports: Review flagging patterns and moderator performance
- Custom Dashboards: Create tailored views for your specific needs
Application Management
- Multi-Application Support: Manage up to 10 applications per organization
- Regional Configuration: Set up applications in different geographic regions
- Billing & Subscriptions: Monitor usage, MAUs, and subscription plans
- Team Management: Collaborate with team members and assign roles
Getting Started
1
Access Your Console
Navigate to your Social+ Console through the Social+ Portal to begin managing your applications.
2
Configure Moderation
Set up content moderation rules, user roles, and community guidelines for your applications.
3
Monitor Analytics
Review user engagement, content performance, and community health metrics.
4
Integrate APIs
Implement server-to-server APIs for advanced administrative automation.
Common Workflows
Content Moderation Workflow
Content Moderation Workflow
- Configure Rules: Set up automated content filtering and AI moderation
- Review Queue: Process flagged content through moderation dashboard
- Take Actions: Approve, remove, or escalate content based on guidelines
- Monitor Results: Track moderation effectiveness and adjust policies
User Management Workflow
User Management Workflow
- Assign Roles: Set up moderators and assign appropriate permissions
- Monitor Behavior: Track user activity and identify problematic patterns
- Enforce Policies: Apply warnings, temporary restrictions, or bans
- Handle Appeals: Process user appeals and review moderation decisions
Analytics Review Workflow
Analytics Review Workflow
- Daily Monitoring: Check key metrics for user activity and engagement
- Trend Analysis: Identify patterns in content performance and user behavior
- Report Generation: Create regular reports for stakeholders
- Strategy Adjustment: Modify features and policies based on data insights
Integration with SDK
The analytics and moderation tools work seamlessly with your Social+ SDK implementation:- Console Settings automatically apply to SDK behavior
- API Actions can be triggered by SDK events and webhooks
- Moderation Rules configured in console affect SDK content validation
- Analytics Data reflects all SDK-driven user activities
Best Practices
Privacy & Compliance: Always ensure your moderation and analytics practices comply with relevant privacy laws and platform policies. Maintain transparency with users about data collection and moderation actions.
- Clear Policies: Establish and communicate clear community guidelines
- Balanced Automation: Combine AI tools with human judgment for best results
- Regular Review: Continuously evaluate and improve your moderation processes
- Data-Driven Decisions: Use analytics to inform feature and policy changes
- User Feedback: Maintain channels for user feedback on moderation decisions