Management
Admin Access Control
Comprehensive administrator management with role-based permissions, secure access controls, and granular administrative privilege management in social.plus Console.
Admin Access Control
Implement sophisticated administrative governance with granular permission controls, role-based access management, and enhanced security features. Manage administrative hierarchies and ensure secure platform operation through controlled access delegation.Admin Access Control enables Super Admins to implement least-privilege access principles while maintaining operational efficiency through carefully managed administrative permissions.
Overview
Permission Management
Granular control over admin capabilities and feature access
Role Hierarchy
Super Admin and General Admin roles with distinct capabilities
Security Controls
Enhanced security through controlled access and audit capabilities
Admin Creation
Streamlined process for creating and configuring new administrators
Admin Roles
Administrative Role Structure
Super Admin
Super Admin
Highest Administrative Authority:
- Full access to all console features and capabilities
- Complete control over admin creation and permission management
- Exclusive access to sensitive security functions
- Authority to generate and manage admin API tokens
- Oversight of organizational admin structure
- Create, edit, and delete admin accounts
- Configure permissions for all general admins
- Access secure mode and admin token generation
- Manage organizational security policies
- Override and audit all administrative actions
- Admin token generation and revocation
- Secure mode feature access
- General admin permission configuration
- High-level security settings management
- Emergency override capabilities
General Admin
General Admin
Controlled Administrative Access:
- Limited access based on assigned permissions
- Cannot manage other admin accounts independently
- Restricted from sensitive security functions
- Permission-based feature access
- Focused operational responsibilities
- Create and edit admin accounts (if permitted)
- Limited deletion capabilities
- No admin token management access
- Feature access based on granted permissions
- Operational tasks within assigned scope
- User and content management
- Community moderation capabilities
- Analytics and reporting access
- Application configuration rights
- Billing and subscription oversight
General Admins cannot access secure mode features or generate admin API tokens. These capabilities are reserved for Super Admins only.
Permission Management
Admin Permission Configuration
1
Access Admin Management
Navigate to Console → Admin Users page to view all administrator accounts
2
Select Admin to Configure
Click “Edit name & Permissions” button for the target administrator
3
Adjust Permissions
Configure individual permissions based on role requirements and security policies
4
Update Basic Information
Modify admin profile information including name, email, and contact details
5
Save Changes
Click “Save changes” to apply the new permission configuration
Permission Configuration Interface
Permission Settings
Permission Settings
Available Permission Controls:Core Administrative Functions:
- Access Secure Mode: Enable/disable secure feature access
- Manage Admin: Grant/restrict admin account management capabilities
- User Management: Control user account administration
- Content Moderation: Enable content oversight capabilities
- Analytics Access: Grant reporting and analytics permissions
- Billing Access: Financial and subscription management
- Application Management: App configuration and deployment
- API Management: Integration and webhook configuration
- Security Settings: Advanced security feature access
- Audit Access: System audit and compliance features
Default Permission States
Default Permission States
Security-First Approach:
- New Admins: All permissions disabled by default
- Permission Inheritance: No automatic permission inheritance
- Explicit Grants: All permissions must be explicitly enabled
- Review Requirements: Regular permission review cycles
- Audit Trails: Complete permission change logging
- Creation with minimal permissions
- Gradual permission expansion based on needs
- Regular review and adjustment cycles
- Immediate revocation upon role changes
- Documentation of all permission changes
Permission Validation
Permission Validation
Access Verification:
- Real-time permission checking for all admin actions
- Session-based permission caching
- Automatic logout on permission changes
- Feature-level access control enforcement
- API endpoint permission validation
- Clear permission denied messages
- Escalation procedures for access requests
- Audit logging of denied access attempts
- User guidance for permission requests
- Administrative notification of access issues
Admin Management
New Administrator Setup
1
Access Creation Interface
Navigate to Admin Users page and click “Create new admin” button
2
Configure Basic Information
Enter username, email, and profile information for the new administrator
3
Set Initial Permissions
Configure permissions based on role requirements (starts with all permissions disabled)
4
Review Configuration
Verify all settings and permission assignments before creation
5
Create Admin Account
Click “Create Admin” to finalize the new administrator account
Account Creation Best Practices
Information Requirements
Information Requirements
Essential Account Details:
- Username: Unique identifier for administrative access
- Email Address: Primary communication and verification contact
- Full Name: Complete identification for audit purposes
- Department/Role: Organizational context and responsibility scope
- Contact Information: Additional contact methods for security purposes
- Strong username requirements (no easily guessable patterns)
- Corporate email domain verification
- Multi-factor authentication setup requirements
- Initial password policy enforcement
- Account activation and verification procedures
Permission Strategy
Permission Strategy
Initial Permission Assignment:
- Start with minimal required permissions only
- Document permission justifications
- Plan progressive permission expansion
- Establish regular review schedules
- Implement approval workflows for sensitive permissions
- Content Moderator: User management + content moderation
- Community Manager: User management + analytics + community features
- Developer: Application management + API access
- Analyst: Analytics access + reporting capabilities
- Operations Manager: Comprehensive operational permissions
Onboarding Process
Onboarding Process
New Admin Integration:
- Welcome email with setup instructions
- Role-specific training materials
- Mentor assignment for complex roles
- Initial task assignments and guidance
- Regular check-ins during onboarding period
- Platform overview and navigation
- Permission scope and limitations
- Security policies and procedures
- Emergency procedures and escalation
- Best practices and operational guidelines
Security Features
Advanced Security Controls
Authentication Enhancement
Authentication Enhancement
Multi-Factor Authentication:
- Mandatory MFA for all administrative accounts
- Support for TOTP, SMS, and hardware tokens
- Biometric authentication where available
- Risk-based authentication triggers
- Emergency backup authentication methods
- Configurable session timeout policies
- Concurrent session limitations
- Geographic access restrictions
- Device registration and management
- Suspicious activity automatic logout
- Behavioral analysis for unusual access patterns
- Time-based access restrictions
- IP whitelist management
- VPN requirement enforcement
- Failed attempt monitoring and lockout
Authorization Framework
Authorization Framework
Best Practices
Permission Management
Permission Management
Effective Access Control:
- Minimal Permissions: Start with least required access and expand based on demonstrated need
- Regular Reviews: Conduct quarterly permission audits and annual role assessments
- Documentation: Maintain clear justification for all permission assignments
- Training: Provide comprehensive training on permission scope and limitations
- Monitoring: Continuously monitor permission usage and effectiveness
- Implement strong authentication requirements
- Monitor and analyze access patterns regularly
- Maintain comprehensive audit trails
- Respond quickly to security incidents
- Keep security policies current and effective
Organizational Structure
Organizational Structure
Administrative Hierarchy Design:
- Clear Roles: Define distinct administrative roles with specific responsibilities
- Separation of Duties: Implement appropriate separation between sensitive functions
- Succession Planning: Maintain succession plans for critical administrative roles
- Cross-Training: Ensure knowledge sharing and backup capabilities
- Performance Management: Regular evaluation and improvement of administrative effectiveness
- Establish clear policies and procedures
- Implement approval workflows for significant changes
- Maintain compliance with regulatory requirements
- Regular review and update of governance practices
- Stakeholder communication and transparency
Operational Excellence
Operational Excellence
Management Optimization:
- Automation: Automate routine administrative tasks where appropriate
- Efficiency: Streamline administrative processes and workflows
- Scalability: Design systems to accommodate organizational growth
- Resilience: Implement backup and recovery procedures
- Continuous Improvement: Regular assessment and optimization of practices
- High admin user satisfaction and effectiveness
- Low security incident frequency
- Strong compliance audit results
- Efficient administrative process execution
- Positive stakeholder feedback on administrative support
Getting Started
1
Assess Current Structure
Evaluate existing administrative structure and identify permission requirements
2
Design Permission Framework
Create role-based permission templates and approval workflows
3
Configure Security Policies
Implement authentication requirements and monitoring procedures
4
Create Administrative Accounts
Set up new admin accounts with appropriate permissions
5
Monitor and Optimize
Continuously monitor effectiveness and optimize based on feedback and performance
Effective admin access control balances security with operational efficiency. Regular reviews and updates ensure the administrative structure remains aligned with organizational needs and security requirements.