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The Product Catalogue in the social.plus Console allows administrators to manage a centralized product database. Products added here can be tagged in community content such as posts, comments, and stories — enabling social commerce experiences and product discovery within your application.

Product Listing

View, search, and filter all products in a comprehensive table view

Add Products

Create individual products with details, pricing, images, and URLs

Bulk Import

Import multiple products at once via CSV file upload

Bulk Update

Update existing product details in bulk using CSV files

Status Management

Control product visibility with Active and Archived statuses

Product Tagging

Enable products to be tagged in community content for social commerce

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Overview

The Product Catalogue provides a centralized dashboard for uploading, managing, and previewing products that can be tagged in community content. This enables social commerce workflows where users can discover and engage with products directly within posts, comments, and stories. Product Catalogue Dashboard The product list displays all products with the following information at a glance:
ColumnDescription
ThumbnailProduct image preview
Product IDUnique alphanumeric identifier for the product
Product nameDisplay name shown when the product is tagged in content
PriceProduct price with currency
URLLink to the product page
StatusCurrent status — Active or Archived
Created atTimestamp of product creation
Last updatedTimestamp of the most recent update
Updated byThe admin user who last modified the product
ActionsEdit or delete the product
You can search products by name and filter by status using the controls at the top of the page. Columns such as Product name, Created at, and Last updated support sorting.

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Quick Start

1

Access Product Catalogue

Navigate to Product catalogue in the left sidebar of your social.plus Console
2

Add Your First Product

Click + Add product to create a product with an ID, name, URL, price, and thumbnail image
3

Import Products in Bulk

Use the Import button to upload a CSV file with multiple products at once
4

Manage Product Status

Set products as Active to make them available for tagging, or Archived to hide them from content tagging

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Adding a Product

Click the + Add product button in the top-right corner to create a new product entry. Add Product Form

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Product Details

Required — A unique alphanumeric identifier for the product (max 100 characters). This ID cannot be changed after creation.Example: SKU-12345, prod-widget-blue
Required — Controls product visibility for content tagging:
  • Active: Product is available for tagging in community content
  • Archived: Product is hidden from content tagging but retained in the catalogue
Required — The display name shown when the product is tagged in content (max 200 characters). Choose a clear, recognizable name for your users.
Required — The URL linking to the product page. The https:// prefix is automatically applied.Example: example.com/products/widget-blue
Optional — The product price with a selectable currency. The default currency is remembered from your last selection.
Optional — A thumbnail image for the product. You can either:
  • Upload a file: Drag and drop or click to upload (.png, .jpg, up to 10 MB)
  • Add from URL: Provide a direct URL to the product image
Recommended image aspect ratio is 1:1. Image file size should remain under 1 GB.

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Editing a Product

Click the edit icon (pencil) in the Actions column of any product row to modify its details. Edit Product Form The edit form displays the same fields as the add form, with the following differences:
  • Product ID is read-only and cannot be changed after creation
  • All other fields (name, URL, price, status, images) can be updated
  • Click Save changes to apply your modifications

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Importing Products via CSV

Click the Import button to bulk-create products from a CSV file. Import Product Dialog
1

Download Sample CSV

Click Download sample CSV to get the required file format and column structure
2

Prepare Your CSV File

Fill in the CSV with your product data. Ensure all required columns are included and the file follows the sample format
3

Upload the File

Drag and drop your .csv file into the upload area, or click Choose file to browse. Maximum file size is 15 MB
4

Start Import

Click Import to begin processing. A status notification will appear showing the import progress and summary
The import function creates new products in your catalogue. Each row in the CSV should contain a unique product ID that does not already exist in the catalogue.

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Updating Products via CSV

Click the Update button to bulk-update existing products from a CSV file. Update Product Dialog
Each row in the update CSV must include a valid product_id that already exists in the catalogue. Rows with unrecognized product IDs will be skipped.
1

Download Sample CSV

Click Download sample CSV to see the expected column format for updates
2

Prepare Your Update File

Include the product_id column along with any fields you want to update
3

Upload and Update

Upload the .csv file (up to 15 MB) and click Update to apply changes

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Deleting Products

Click the delete icon (trash) in the Actions column to remove a product from the catalogue.
Deleting a product is permanent and cannot be undone. Products that have already been tagged in content may show as unavailable after deletion.
You can also select multiple products using the checkboxes in the leftmost column for batch operations.

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Product Tagging in Posts

You can tag products from the Product Catalogue directly in post content by typing @ followed by the product name, then switching to the Tag product tab in the dropdown. Tagged products appear as interactive links in the post and display with thumbnails and pricing below the content. For the full product tagging workflow, screenshots, and guidelines, see Tagging Products in Posts in the Post Management documentation.

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Filtering and Searching

The Product Catalogue provides several ways to find specific products:
FeatureDescription
Search by nameType in the search field to filter products by product name
Filter by statusUse the status dropdown to show only Active or Archived products
Sort by columnClick sortable column headers (Product name, Created at, Last updated) to reorder the list

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Best Practices

  • Use a consistent naming scheme for product IDs (e.g., SKU-001, prod-category-name)
  • Product IDs cannot be changed after creation, so plan your ID structure carefully
  • Keep IDs alphanumeric and under 100 characters
  • Use the Import feature for initial catalogue setup with many products
  • Use the Update feature for ongoing maintenance and price/status changes
  • Always download and review the sample CSV before preparing your data
  • Validate your CSV before uploading to minimize errors
  • Use a 1:1 aspect ratio for consistent thumbnail display
  • Keep images under 10 MB for file uploads
  • Use high-quality images that clearly represent the product
  • Provide image URLs from reliable, fast-loading CDNs when using the URL method
  • Set seasonal or discontinued products to Archived rather than deleting them
  • Use the status filter to quickly audit active vs. archived products
  • Archived products are retained in the catalogue but hidden from content tagging

Social Management

Manage communities where products can be tagged in content

Events Management

Create and manage events alongside product promotions

Console Overview

Learn about all Console features and administration capabilities