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Goal: Provide operators and moderators with efficient workflows to create, organize, govern, and moderate user communities at scale.
The Communities section of the Console centralizes everything: creation, categorization, activity oversight, membership governance, and fine‑grained permissions.

Create Community

Launch new spaces with avatar, category & visibility

Manage Activity

Review posts, comments, schedules & flags

Membership

Add, remove, ban, or change member roles

Permissions

Configure posting, approvals & commenting rules

Categories

Organize & discover related communities

Moderation Flags

Surface at‑risk communities & escalation targets

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Primary Workflows

  • 1. Create Community
  • 2. Manage Activity
  • 3. Manage Members
  • 4. Permissions & Settings
  • 5. Categories & Organization
1

Open Communities

Navigate: Social Management → Communities.
2

Launch Form

Click the + (Create New Community) button.
3

Fill Core Data

Avatar, Name, About (≤180 chars), Category.
4

Select Notification Mode

Default, Silent or Subscribe (see Notification Modes below).
5

Review & Confirm

Validate visibility & category before saving.
Screenshot placeholders can be inserted where needed using <figure> blocks.

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Permissions & Governance

Options:
  • Only admins can post: Restricts creation to moderators/admins (announcement mode)
  • Approve member posts: Member posts enter an approval queue
  • Open posting (default): All members post immediately
“Only admins can post” and “Approve member posts” are mutually exclusive.
Global toggle for allowing comments on community stories.
  • Enabled: All active stories accept member comments
  • Disabled: No stories within the community accept comments
Granular per‑story comment locking is not currently supported.
Define default push behavior for new community activity:
  • Default: Notifications ON for all members (may opt out)
  • Silent: Notifications OFF & cannot be enabled by members
  • Subscribe: Notifications OFF by default; members may opt in
Use Silent for low-noise hubs or archive‑style communities.
Editable fields:
  • Avatar (brand & recognition)
  • Name & Description (≤180 chars recommended)
  • Category (affects discovery grouping)
  • Official Flag (trust / authenticity badge)
  • Visibility: Public vs Private (affects access & join flow)
  • Closure: Permanent removal (non‑recoverable)

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Best Practices

  • Batch resolve low‑risk approvals daily
  • Use categories early to avoid later reclassification overhead
  • Maintain naming conventions (e.g., Region • Topic)
  • Standardize moderator notes for actions
  • Start with open posting + approvals for new communities
  • Introduce Only-admin mode for broadcast / compliance spaces
  • Monitor flag ratios: flags per 100 posts as drift indicator
  • Periodically audit moderator role assignments
  • Curate category landing pages with representative communities
  • Highlight official communities for trust signaling
  • Use Subscribe mode for optional-interest clusters
  • Rotate featured categories based on engagement analytics

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Next Steps

Roles & Privileges

Align moderator capabilities with governance model

Content Moderation

Integrate community workflows with platform moderation

Analytics & Health

Track growth & risk indicators across communities

Categories Reference

Manage taxonomy & discoverability structures