social.plus provides a comprehensive role-based moderation system that enables effective community management through hierarchical permissions, automated tools, and granular control over user interactions across your platform.
Moderation capabilities are determined by user roles, ranging from basic users to global administrators with full platform control.

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Role Hierarchy Overview

User Roles

Member, Moderator, and Super-Moderator roles with escalating privileges

Admin Roles

Global Admin and Super-Admin roles for platform administration

Custom Roles

Create custom roles with tailored permissions for specific needs

Permission Management

Granular control over user actions and moderation capabilities

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User Roles

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Standard User Roles

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Admin Roles

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Administrative Roles

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Role Management

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User Role Assignment

1

Navigate to Community

Go to Community → Communities and select target community
2

Access Members

Click the Members tab to view community members
3

Select User

Choose the user whose role you want to change
4

Change Role

Click Change user role button and select new role
5

Confirm Change

Review selection and click Confirm to apply changes

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Role Change Considerations

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Moderation Tools

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Automated Moderation

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Platform Integration

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UI Framework Integration

iOS & Android UIKit

Full Moderation Support:
  • Network-level moderation
  • Community-level moderation
  • Enhanced moderator menus
  • Real-time permission updates

Web UIKit

Community-Level Support:
  • Community moderation only
  • Basic moderator interface
  • Limited cross-community features
  • Standard web interactions

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SDK Integration

// Promote user to community moderator
const promoteToModerator = async (userId, communityId) => {
  try {
    const response = await AmityAPI.post(`/api/v4/communities/${communityId}/users/roles`, {
      userId: userId,
      role: 'community-moderator'
    });
    return response.data;
  } catch (error) {
    console.error('Failed to promote user:', error);
  }
};

// Check user moderation permissions
const checkModerationPermissions = (user, community) => {
  return {
    canModerate: user.roles.includes('moderator') || user.roles.includes('super-moderator'),
    canBan: user.permissions.includes('ban_users'),
    canDeleteContent: user.permissions.includes('delete_content'),
    scope: user.moderationScope // 'network' or 'community'
  };
};

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Best Practices

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Troubleshooting

Effective moderation requires balancing automated tools with human judgment. Regular training and clear guidelines ensure consistent, fair community management.