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Push Notifications

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Feature Explanation

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Network Level Push Notification Settings

The first step in using push notifications is to enable network-level push notifications settings. Please follow the steps below to achieve this. *Only ‘Super Administrator’ and ‘Administrator’ have the ability to disable or enable this feature.

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Step 1:

  • In the Console page, navigate to Settings > Push Notifications
  • Turn ON the Network Notification Settings toggle button.
Important Note : When the network level settings’ toggle is turned off, all chat and social notification events will be turned off immediately.

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Step 2:

Double-check that all events, such as Chat, Post, and Comments, are correctly enabled. After the network-level settings are turned ON, the notification events can be adjusted individually.
Important Note: Before using this function, make sure you’ve already set up your push notification certificate.
  • View how to set up an iOS push notification certificate here
  • View how to set up an Android push notification certificate here