Key Benefit: Empower your community to self-moderate by providing robust flagging tools that integrate seamlessly with admin console workflows for efficient content review and action.

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Feature Overview

Content flagging enables users to report inappropriate messages, creating a collaborative approach to community moderation. Flagged content appears in the admin console for review, where administrators can validate flags and take appropriate action to maintain community standards.

User-Driven Moderation

Community-powered safety
  • Predefined flag reasons for consistency
  • Optional custom explanations
  • Flag/unflag capabilities
  • Flag status tracking

Admin Integration

Streamlined review process
  • Admin console flag indicators
  • Content validation workflows
  • Policy enforcement tools
  • Flag analytics and reporting

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Implementation Guide

Report inappropriate content with standardized reasonsEnable users to flag messages that violate community guidelines using predefined categories for consistent moderation workflows.

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Required Parameters

ParameterTypeDescription
messageIdStringThe ID of the message to flag

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Optional Parameters

ParameterTypeDescription
reasonContentFlagReasonPredefined reason for flagging (iOS, Android, TypeScript only)
explanationStringCustom explanation for “Others” reason (max 300 characters)

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Flag Reasons

ReasonDescription
CommunityGuidelinesAgainst community guidelines
HarassmentOrBullyingHarassment or bullying content
SelfHarmOrSuicideSelf-harm or suicide-related content
ViolenceOrThreateningContentViolence or threatening behavior
SellingRestrictedItemsSelling and promoting restricted items
SexualContentOrNuditySexual content or nudity
SpamOrScamsSpam or scam content
FalseInformationFalse information or misinformation
OthersCustom reason with optional explanation

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Code Examples

// Flag a message with specific reason
do {
    let flagged = try await messageRepository.flagMessage(
        withId: "message-id",
        reason: .communityGuidelines
    )
    if flagged {
        // Message successfully flagged
        showFlagSuccessMessage()
    }
} catch {
    // Handle flagging error
    handleFlagError(error)
}

// Flag with custom reason
do {
    let flagged = try await messageRepository.flagMessage(
        withId: "message-id",
        reason: .others,
        explanation: "Contains inappropriate language for our community"
    )
} catch {
    // Handle error
}
Platform Availability: Flag reasons are available in iOS, Android, and TypeScript SDKs. Flutter SDK supports basic flagging functionality.

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Moderation Workflows

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Best Practices

Message Reporting

Advanced Reporting Comprehensive reporting tools and analytics

User Blocking

User Management Block and mute disruptive users

Content Moderation

Automated Tools AI-powered content filtering and moderation
Implementation Strategy: Start with basic flag/unflag functionality, then add reason categorization and status checking. Focus on clear user feedback and seamless admin console integration for effective community moderation.