// Set up review queue system
const reviewQueueConfig = {
  priorities: {
    immediate: { sla: '15_minutes', auto_escalate: true },
    high: { sla: '2_hours', reminder_interval: '30_minutes' },
    medium: { sla: '4_hours', reminder_interval: '1_hour' },
    low: { sla: '24_hours', reminder_interval: '4_hours' }
  },
  assignment: {
    method: 'round_robin', // 'round_robin', 'skill_based', 'workload_balanced'
    backup_assignment: true,
    escalation_threshold: '2_hours_overdue'
  }
};

// Get items for review
const getReviewItems = async (moderatorId: string) => {
  const items = await AmitySDK.getReviewQueue({
    assignedTo: moderatorId,
    status: 'pending',
    sortBy: 'priority_and_age',
    include: ['content', 'context', 'flags', 'history'],
    limit: 20
  });
  
  return items.map(item => ({
    id: item.id,
    contentType: item.contentType,
    priority: item.priority,
    flagCount: item.flags.length,
    submittedAt: item.createdAt,
    slaDeadline: item.slaDeadline,
    content: item.content,
    context: item.context
  }));
};