> ## Documentation Index
> Fetch the complete documentation index at: https://learn.social.plus/llms.txt
> Use this file to discover all available pages before exploring further.

# Post Analytics

> Browse, moderate, and measure individual post performance—view engagement metrics, manage flagged and pinned content, and drill into per-post impression and reach charts.

<Info>
  Use the Posts dashboard to review every piece of content in your network, take moderation actions, and open the **Post Performance** panel to inspect per-post engagement over time.
</Info>

<CardGroup cols={3}>
  <Card title="Content Feed" icon="newspaper">Browse all posts with real-time metrics</Card>
  <Card title="Moderation Actions" icon="shield-halved">Flag, delete, or pin posts directly</Card>
  <Card title="Post Performance" icon="chart-line">Drill into impressions, reach, reactions & comments per post</Card>
</CardGroup>

## Posts Overview

The Posts page displays the latest posts and comments across your network. Each post card shows the author, target community or content feed, creation date, and inline engagement counters.

<img src="https://mintcdn.com/social-b97141fb/g7VmEe9XMeck-8PT/images/analytics-and-moderation/post-analytics.png?fit=max&auto=format&n=g7VmEe9XMeck-8PT&q=85&s=0edbe71a4af47c147d69e6d7d067c2ae" alt="Posts dashboard showing post feed with engagement metrics" width="1440" height="900" data-path="images/analytics-and-moderation/post-analytics.png" />

### Post Card Anatomy

Each post in the feed includes:

| Element             | Description                                                    |
| ------------------- | -------------------------------------------------------------- |
| **Author**          | Display name of the user who created the post                  |
| **Target**          | Community or content feed the post belongs to, with type label |
| **Timestamps**      | Created date and last-active date                              |
| **Content Preview** | Text, images, video player, or poll results inline             |
| **Engagement Row**  | Reactions · Comments · Impressions · Reach · Flags             |
| **Comment Box**     | Inline "Comment as admin" field for direct engagement          |
| **Action Buttons**  | Post Performance · Delete · Pin (top-right of each card)       |

## Filtering & Search

<Steps>
  <Step title="Set Date Range">
    Click the date picker in the top-right corner to select a custom range. Quick presets include **Last 7 days**, **Last 30 days**, **Last 6 Months**, and **This year**.
  </Step>

  <Step title="Search by Keyword">
    Use the search bar to find posts containing specific text.
  </Step>

  <Step title="Filter by Community">
    Use the **Search community** dropdown to isolate posts from a specific community.
  </Step>

  <Step title="Sort Posts">
    Click the sort button (filter icon) to change the ordering of results.
  </Step>

  <Step title="Filter by Category">
    Use the **All** dropdown to filter posts by category.
  </Step>
</Steps>

## Post Tabs

<Tabs>
  <Tab title="All Posts">
    The default view showing every post in your network within the selected date range. Each post displays full content preview with engagement metrics and admin action buttons.
  </Tab>

  <Tab title="Pinned Posts">
    Shows posts that have been pinned by administrators. Pinned posts receive higher visibility in community feeds. Use this tab to manage which content is currently promoted.
  </Tab>

  <Tab title="Flagged Posts">
    Displays posts that have been reported by users or auto-flagged by moderation rules. Use this tab for your moderation workflow to review, approve, or remove flagged content.

    <Warning>
      Flagged posts require timely review. Establish a daily moderation cadence to keep the flagged queue clear.
    </Warning>
  </Tab>
</Tabs>

## Moderation Actions

Each post card provides three action buttons in the top-right corner:

<AccordionGroup>
  <Accordion title="Post Performance" icon="chart-line">
    Opens a detailed side panel with per-post engagement charts for Reactions, Comments, Impressions, and Reach over the selected date range. See [Post Performance Panel](#post-performance-panel) below.
  </Accordion>

  <Accordion title="Delete Post" icon="trash">
    Permanently removes the post and its associated comments from the network. Use with caution—this action cannot be undone.
  </Accordion>

  <Accordion title="Pin Post" icon="thumbtack">
    Pins the post to the top of its community feed, giving it persistent visibility. Unpin by clicking the button again on a pinned post.
  </Accordion>
</AccordionGroup>

<Tip>
  You can also comment on any post directly as the network admin using the inline comment box beneath each post.
</Tip>

## Post Performance Panel

Clicking the **Post Performance** button (bar-chart icon) on any post opens a detailed side panel with time-series charts for that specific post.

<img src="https://mintcdn.com/social-b97141fb/g7VmEe9XMeck-8PT/images/analytics-and-moderation/post-performance.png?fit=max&auto=format&n=g7VmEe9XMeck-8PT&q=85&s=49b6e054f1f417c9d3cb338932e421ef" alt="Post Performance panel showing reactions, comments, impressions, and reach metrics" width="1440" height="900" data-path="images/analytics-and-moderation/post-performance.png" />

<img src="https://mintcdn.com/social-b97141fb/g7VmEe9XMeck-8PT/images/analytics-and-moderation/post-performance-scroll2.png?fit=max&auto=format&n=g7VmEe9XMeck-8PT&q=85&s=33256e4013aedad13464a77d39b4e942" alt="Post Performance impressions and reach charts with time-series data" width="1440" height="900" data-path="images/analytics-and-moderation/post-performance-scroll2.png" />

The panel includes its own date range picker, allowing you to analyse performance across different time windows independently of the main feed filter.

<Note>
  Data is available from the post's creation date up to yesterday. Today's data is not yet included.
</Note>

### Performance Metrics

<AccordionGroup>
  <Accordion title="Reactions" icon="heart">
    **Definition:** Number of reactions (likes, emojis) on this post.

    Displayed as a daily time-series chart. Use to identify reaction spikes that correlate with distribution events or viral moments.
  </Accordion>

  <Accordion title="Comments" icon="comments">
    **Definition:** Number of comments on this post.

    Tracks comment volume over time. A healthy post typically sees comments taper gradually after an initial burst—flat-lining immediately may indicate low engagement quality.
  </Accordion>

  <Accordion title="Impressions" icon="eye">
    **Definition:** Total times the content was viewed, including members and visitors.

    Measures raw exposure. Compare with Reach to understand whether the same users are seeing the post repeatedly.
  </Accordion>

  <Accordion title="Reach" icon="users">
    **Definition:** Unique people who saw the content, including members and visitors.

    Reach represents distribution breadth. A high Impressions-to-Reach ratio indicates repeated exposure to the same audience—consider broadening distribution.
  </Accordion>
</AccordionGroup>

### Performance Metrics Reference

| Metric      | Definition                                 | Why It Matters                | Action Trigger                            |
| ----------- | ------------------------------------------ | ----------------------------- | ----------------------------------------- |
| Reactions   | Total reactions on the post                | Lightweight engagement signal | Zero reactions after 24h of reach         |
| Comments    | Total comments on the post                 | Discussion depth indicator    | Comments/Impressions ratio below baseline |
| Impressions | Total content renders (members + visitors) | Exposure volume               | Flat despite distribution push            |
| Reach       | Unique viewers (members + visitors)        | Distribution breadth          | High impressions but stagnant reach       |

## Best Practices

<AccordionGroup>
  <Accordion title="Daily Moderation Workflow" icon="clipboard-check">
    1. Start with the **Flagged Posts** tab to clear the moderation queue
    2. Switch to **All Posts** and scan for anomalies (spam bursts, engagement drops)
    3. Review **Pinned Posts** to ensure promoted content is still relevant
    4. Open **Post Performance** on key posts to validate distribution health
  </Accordion>

  <Accordion title="Using Post Performance Effectively" icon="magnifying-glass-chart">
    * Compare Impressions vs Reach to detect audience saturation
    * Check Reactions and Comments trends to assess engagement quality
    * Adjust the date range to isolate specific campaign periods
    * Use the per-post data to inform content strategy decisions
  </Accordion>

  <Accordion title="Content Pinning Strategy" icon="thumbtack">
    * Pin announcements, events, or high-quality community content
    * Rotate pinned posts regularly to keep feeds fresh
    * Limit pinned posts per community to avoid feed clutter
    * Monitor pinned post performance to confirm visibility impact
  </Accordion>
</AccordionGroup>

## Troubleshooting

| Symptom                                | Likely Cause                             | Resolution                                                    |
| -------------------------------------- | ---------------------------------------- | ------------------------------------------------------------- |
| Posts not appearing                    | Date range too narrow                    | Expand the date range or reset to "Last 30 days"              |
| Metrics show zero                      | Post is very new                         | Data is available from creation date up to yesterday—wait 24h |
| Flagged tab empty                      | No flagged content                       | Healthy state; continue monitoring                            |
| Post Performance panel shows "No data" | Post has no engagement in selected range | Adjust the date range to cover the post's active period       |
| Search returns no results              | Keyword mismatch                         | Try broader search terms or clear filters                     |

## Related

<CardGroup cols={3}>
  <Card title="Social Analytics" icon="chart-network" href="./social-analytics">Community-level engagement metrics and growth trends</Card>
  <Card title="Activity Analytics" icon="chart-line" href="./activity-analytics">User-level activity and retention KPIs</Card>
  <Card title="AI Social Insights" icon="sparkles" href="./social-insights">Qualitative topic and sentiment analysis</Card>
</CardGroup>
